Your Clinic Loses
Revenue Every Day
to Manual Admin
CodeHunter Lab builds custom automation systems for veterinary clinics in the Netherlands — reducing no-shows, automating pet owner communication and connecting your practice management software with the tools your team uses daily. No generic software. No vendor lock-in.
Although we are located in the Netherlands, our main method of communication is English, as our tech team speaks English. However, we also offer and create websites in Dutch, since we have a specialist who proofreads Dutch content.
The Real Cost of Running a Veterinary Clinic in 2026
Last-minute no-shows and cancellations
A missed surgery or specialist appointment costs between €150 and €500 in revenue. If your reminder system is a phone call the day before, you are leaving money on the table every week.
Your team is a very expensive answering machine
Scheduling calls, vaccine reminders, post-surgery check-ins — your assistants spend 2–3 hours a day on communication that automation resolves in seconds.
You don't know where your new clients come from
Is it Google? A recommendation? Instagram? Without tracking from click to appointment, your marketing budget is a guess you can't optimise.
Annual check-ups are reactive, not systematic
Pets with pending vaccines or annual check-ups represent significant revenue. Most clinics have no automatic system to reconnect with their owners at the right time.
Your systems don't talk to each other
Practice management, accounting, marketing emails, WhatsApp — four separate islands. Every data transfer is a manual step and a potential error.
Post-consultation follow-ups are lost
A pet owner leaves after a complex procedure without automatically receiving aftercare instructions. That lack of follow-up affects both outcomes and reviews.
What We Build for Veterinary Clinics
We are not a software vendor. We build and integrate the systems your clinic already has — or needs — so they work together automatically.
Automated Pet Owner Communication
We connect your management system (Animana, VetSoft or any platform with an API) with WhatsApp Business API, SMS and email. Appointment confirmations, 48h and 2h reminders, post-treatment follow-ups — all triggered automatically from your calendar data.
→ 30–50% reduction in no-shows within 60 days.
CRM for Client Acquisition & Retention
We build or integrate a CRM layer that tracks every new enquiry from first contact (Google ad, web form, referral) to booked appointment and lifetime value.
→ Full visibility from lead source to revenue.
Lead-to-Booking Automation
When someone fills out your contact form, they receive an instant personalised response, a booking link and a 3-step follow-up if they don't book. Works without your team lifting a finger.
→ 60–80% faster response time. Higher enquiry-to-appointment conversion.
Pet Health Reminder Campaigns
Every 6–12 months, pets with pending vaccines or check-ups generate a personalised message to their owner via their preferred channel. Re-engagement campaigns run automatically on a schedule you control.
→ Consistent appointment rate without depending on front-desk memory.
Dashboard & Reports
One dashboard: new client acquisition by source, appointment occupancy rate, no-show rate, reminder campaign performance and revenue by treatment type. Updated in real time. Accessible from your phone.
→ Data-driven decisions, not intuition.
Google Review Automation
After every completed appointment, the owner receives a satisfaction message. Positive responses are guided to leave a Google review with a direct link. Critical comments are routed privately to the clinic manager.
→ Review volume grows passively — with zero manual effort.
What This Looks Like in Practice
New Enquiry Automation
01The owner clicks your Google ad → fills out the contact form → instantly receives a WhatsApp with available times → books in 2 minutes → confirmation synced with your clinic calendar.
Vaccination Reminder Campaign
02Your system identifies every pet with pending vaccines → sends a personalised WhatsApp or email → includes a one-click booking link → appointment booked with zero staff intervention. Runs monthly, automatically.
Post-Surgery Follow-up
0348 hours after a procedure → automated follow-up message to the owner → if they report concerns, a notification reaches the vet → if all is well, a review request is triggered.
No-Show Prevention
0472 hours before the appointment → confirmation request sent → owner confirms or reschedules via WhatsApp → no response in 24h → follow-up call automatically scheduled for reception.
Why Veterinary Clinics Choose CodeHunter Lab
We speak veterinary clinic language
We understand Animana, VetSoft and the operational reality of a busy clinic. We don't impose a generic solution — we map your current workflow and automate the pain points your team complains about daily.
No dependencies. Everything is yours.
Every automation we build runs on open platforms (n8n, HubSpot, WhatsApp Business API). No proprietary black boxes. No monthly licence fees to us after delivery. The system is yours.
Built for the Dutch veterinary market
We are based in Leiden and understand the Dutch healthcare landscape. GDPR compliance by design. Dutch-language communications available. Local market context built in.
Measurable ROI from month one
We track no-show rates, reminder campaign conversion and new client acquisition before and after. You see the exact revenue impact of every automation we deploy — not just activity metrics.
Frequently Asked Questions
Everything you need to know before booking your free audit.
→Do you work with Animana and VetSoft?
Yes. We integrate with any clinic management system that has an API or data export capability, including Animana and VetSoft.
→Is it GDPR compliant?
Absolutely. All pet owner data is processed in accordance with GDPR. We use EU-based infrastructure, implement data minimisation principles and include appropriate consent mechanisms.
→How long does implementation take?
A standard automation package typically takes 3–5 weeks from kickoff to launch. More complex integrations with custom dashboards may take 6–8 weeks.
→How much does it cost?
We calculate every project individually. Most veterinary clinic projects start between €3,500 and €8,000. Book a free audit for a precise estimate.
→Will my staff need training?
Minimal. The goal is to reduce what your staff needs to do manually. We provide a handover session and documentation. In day-to-day operations, the system runs itself.
Free Automation Audit
Ready to Stop Losing Revenue to Manual Admin?
Book a free 45-minute audit. We'll map your current workflow, identify the 3 best automation opportunities and give you a clear ROI estimate — no commitment.
Book Your Free AuditNo commitment. No sales pressure. Just a clear view of what automation can do for your clinic.