Your Practice Loses
Revenue Daily
to Manual Workflows
CodeHunter Lab builds custom automation systems for veterinary clinics in the Netherlands — reducing no-shows, automating pet owner communication, and connecting your practice software to the tools your team actually uses. No generic software. No vendor lock-in.
Although we are located in the Netherlands, our main method of communication is English, as our tech team speaks English. However, we also offer and create websites in Dutch, since we have a specialist who proofreads Dutch content.
The Real Cost of Running a Veterinary Practice in 2026
No-shows & last-minute cancellations
A missed surgery or specialist appointment costs €150–€500 in lost revenue. If your reminder system is a phone call the day before, you are leaving money on the table every single week.
Your staff is an expensive answering machine
Scheduling calls, vaccination reminders, post-surgery check-ins — your assistants spend 2–3 hours per day on communication that automation handles in seconds.
You don't know where your new clients come from
Is it Google? A referral? Instagram? Without tracking from ad click to booked appointment, your marketing budget is a guess you cannot optimize.
Annual pet health recalls are reactive, not systematic
Pets overdue for vaccinations, dental checks, or annual exams represent significant revenue. Most practices have no automated system to re-engage owners at the right moment.
Your systems don't talk to each other
Practice management, accounting, marketing emails, WhatsApp — four separate islands. Every data transfer is a manual step and a potential error.
Post-consultation follow-ups fall through the cracks
A pet owner leaves after a complex procedure without receiving post-care instructions automatically. That lack of follow-up hurts both outcomes and reviews.
What We Build for Veterinary Practices
We are not a software vendor. We build and integrate the systems your practice already owns — or needs — so they work together automatically.
Automated Pet Owner Communication
We connect your practice management system (Animana, VetSoft, or any API-accessible platform) to WhatsApp Business API, SMS, and email. Appointment confirmations, reminders at 48h and 2h, post-treatment check-ins — all triggered automatically from your schedule data.
→ 30–50% reduction in no-shows within 60 days.
CRM for Client Acquisition & Retention
We build or integrate a CRM layer that tracks every new client inquiry from first touch (Google Ad, website form, referral) to booked appointment to lifetime value. Know exactly which marketing channel produces the best clients.
→ Full visibility from lead source to revenue.
Lead-to-Booking Automation
When someone fills out your contact form asking about a specific treatment, they receive an instant personalised response, a booking link, and a 3-step follow-up if they don't book. Runs without your team lifting a finger.
→ 60–80% faster response time. Higher inquiry-to-booking conversion.
Pet Health Recall Campaigns
Every 6–12 months, pets overdue for vaccinations or annual checks generate a targeted, personalized message to their owner via their preferred channel. Re-engagement campaigns run automatically on a schedule you control.
→ Consistent appointment fill rate without relying on front desk memory.
Dashboard & Reporting
One dashboard: new client acquisition by source, appointment fill rate, no-show rate, recall campaign performance, and revenue per treatment type. Updated in real time. Accessible on your phone.
→ Decisions based on data, not gut feeling.
Google Reviews Automation
After every completed appointment, pet owners receive a satisfaction message. Positive responses are guided to leave a Google review with a direct link. Critical feedback is routed privately to the practice manager.
→ Review volume grows passively — zero manual effort required.
What This Looks Like in Practice
New Client Inquiry Automation
01Pet owner clicks your Google Ad → fills out the contact form → instantly receives a WhatsApp message with available slots → books in 2 minutes → confirmation synced to your practice calendar. Your front desk only sees confirmed appointments.
Vaccination Recall Campaign
02Your system identifies every pet overdue for a core vaccination → sends a personalized WhatsApp or email → includes a one-click booking link → appointment booked without any staff involvement. Runs monthly, automatically.
Post-Surgery Follow-Up
0348 hours after a procedure → automated check-in message sent to the owner → if they report concerns, a notification goes to the vet → if all is well, a review request is triggered. Hands-free aftercare that builds trust.
No-Show Prevention
0472 hours before appointment → confirmation request sent → owner confirms or reschedules via WhatsApp → if no response after 24h → automated follow-up call scheduled for front desk. Fewer gaps in your diary.
Why Veterinary Practices Choose CodeHunter Lab
We speak veterinary practice, not just tech
We understand Animana, VetSoft, and the operational reality of a busy clinic. We don't impose a generic solution — we map your actual workflow and automate the pain points your team complains about daily.
No lock-in. You own everything.
Every automation we build runs on open platforms (n8n, HubSpot, WhatsApp Business API). No proprietary black boxes. No monthly license fees to us after delivery. The system is yours.
Built for the Dutch veterinary market
We are based in Leiden and know the Dutch healthcare landscape. GDPR-compliant by design. Dutch-language patient communications available. Local market context built in.
Measurable ROI from month one
We track no-show rates, recall campaign conversion, and new client acquisition before and after. You see the exact revenue impact of every automation we deploy — not just activity metrics.
Frequently Asked Questions
Everything you need to know before booking your free audit.
→Do you work with Animana and VetSoft?
Yes. We integrate with any practice management system that has an API or data export capability, including Animana and VetSoft. In cases where direct API access is limited, we use secure data sync methods to connect your system with our automation layer.
→Is this GDPR compliant?
Absolutely. All pet owner data is processed according to GDPR regulations. We use EU-based infrastructure, implement data minimization principles, and include proper consent mechanisms in all communication flows.
→How long does implementation take?
A standard automation package (appointment reminders + recall campaigns + lead-to-booking) typically takes 3–5 weeks from kickoff to go-live. More complex integrations with custom dashboards may take 6–8 weeks.
→What does it cost?
We scope each project individually based on your practice size, existing systems, and automation goals. Most veterinary clinic automation projects start between €3,500 and €8,000. Book a free audit to get an accurate estimate.
→Will my staff need training?
Minimal. The entire point is to reduce what your staff needs to do manually. We provide a handover session and documentation. Day-to-day, the system runs itself — your team only intervenes when a human decision is actually needed.
Free Practice Automation Audit
Ready to Stop Losing Revenue to Manual Admin?
Book a free 45-minute audit. We will map your current workflow, identify the top 3 automation opportunities, and give you a clear ROI estimate — no obligation.
Book Your Free AuditNo commitment. No sales pitch. Just a clear picture of what automation can do for your practice.