Your Customers Are
On WhatsApp.
Your Systems Are Not
CodeHunter Lab builds WhatsApp Business API automation for companies in the Netherlands — chatbots, customer service workflows, marketing campaigns, and CRM integration. Reach customers where they already are. Automate at scale.
Although we are located in the Netherlands, our main method of communication is English, as our tech team speaks English. However, we also offer and create websites in Dutch, since we have a specialist who proofreads Dutch content.
Why Manual WhatsApp Is Costing You
One phone, one person, one conversation
Your WhatsApp Business app on a single phone can only handle one conversation at a time. Meanwhile, 10 customers are waiting. That is a bottleneck you cannot scale.
Repetitive answers drain your team
'What are your hours?' 'Where are you located?' 'How much does it cost?' — your team types the same answers 50 times per day. AI chatbots handle these instantly.
No tracking of WhatsApp conversations
Customer inquiries, orders, complaints — all happening in WhatsApp with no CRM logging, no analytics, no follow-up system. Valuable customer data disappears into chat threads.
Risk of WhatsApp ban with unofficial tools
Using unofficial WhatsApp automation tools risks your business number being permanently banned. The official API is the only safe path — and it requires technical setup.
Email open rates are dropping
Email open rates hover around 20%. WhatsApp message open rates exceed 95%. If your marketing and customer communication is email-only, you are missing the channel your customers actually check.
WhatsApp is disconnected from your systems
A customer orders via WhatsApp. Your inventory, CRM, and shipping system know nothing about it. Someone manually transfers the data. Errors happen. Customers get frustrated.
What We Build With WhatsApp Business API
We connect WhatsApp to your business systems — so every message triggers an action, every conversation is tracked, and your team focuses on what only humans can do.
AI WhatsApp Chatbots
Custom chatbots that handle FAQs, qualify leads, book appointments, and process orders — 24/7, in multiple languages, with seamless human handoff when needed.
→ 80% of inquiries resolved automatically. Zero wait time.
Broadcast & Campaign Automation
Send personalized WhatsApp messages to thousands of customers — order updates, appointment reminders, promotional campaigns, and re-engagement sequences. All via the official API.
→ 95%+ open rates. Higher engagement than email by 5x.
CRM & System Integration
Every WhatsApp conversation is logged in your CRM. Customer details, order history, and chat transcripts are automatically synced. Your team has full context.
→ No lost conversations. Complete customer history.
WhatsApp Commerce & Ordering
Customers browse products, place orders, and receive payment links — all within WhatsApp. Integrated with your inventory, payment processor, and shipping system.
→ Frictionless purchasing. Higher conversion than web checkout.
WhatsApp Analytics Dashboard
Track message volume, response times, conversation outcomes, campaign performance, and customer satisfaction. Real-time dashboard accessible on any device.
→ Data-driven WhatsApp strategy. Measurable ROI.
Official API Setup & Compliance
We set up your WhatsApp Business API account via Meta Cloud API or a BSP (360dialog, Twilio), configure templates, ensure compliance with WhatsApp policies, and handle verification.
→ Zero ban risk. Full compliance. Professional setup.
WhatsApp Automation In Action
Automated Order Confirmation & Tracking
01Customer places an order on your website → instantly receives a WhatsApp confirmation with order details → shipping update sent automatically when dispatched → delivery confirmation with a satisfaction survey. All automated.
AI Lead Qualification via WhatsApp
02Prospect sends 'Hi' to your WhatsApp number → AI chatbot asks qualifying questions (budget, timeline, needs) → scores the lead → routes hot leads to sales team via Slack → enters warm leads into a nurture sequence.
Appointment Reminders & Rescheduling
0348 hours before an appointment, customer receives a WhatsApp reminder with one-tap confirm or reschedule. If they reschedule, the new slot is booked automatically. No-shows drop by 40%.
Customer Support Triage
04Customer messages with a support request → AI chatbot categorizes the issue (billing, technical, general) → resolves simple issues automatically → routes complex issues to the right team member with full context.
Why Companies Choose CodeHunter Lab for WhatsApp
Official API only — no ban risk
We only use the official WhatsApp Business API via Meta Cloud API or approved BSPs. No unofficial tools, no workarounds. Your business number stays safe.
Built into your existing systems
WhatsApp is only valuable if it connects to your CRM, inventory, calendar, and payment systems. We build the integrations so WhatsApp becomes part of your operational flow.
AI-powered, not rule-based
Our chatbots use conversational AI — they understand context, handle multi-turn conversations, and escalate intelligently. Not rigid button-based menus that frustrate customers.
Measured impact from day one
We track message volume, response times, conversion rates, and customer satisfaction. You see the exact ROI of your WhatsApp automation — not just message counts.
Common Questions
What businesses ask before implementing WhatsApp automation.
→What is the difference between WhatsApp Business App and WhatsApp Business API?
The Business App is for small businesses — one phone, manual responses. The API is for companies that need multi-agent support, chatbots, automation, and system integration. It requires technical setup and is accessed through Meta Cloud API or a BSP.
→Can we send marketing messages via WhatsApp?
Yes, via the WhatsApp Business API with approved message templates. Customers must opt in to receive marketing messages. We help you set up compliant opt-in flows and template approval.
→How much does WhatsApp Business API cost?
Meta charges per conversation (rates vary by country and category). In the Netherlands, business-initiated conversations cost approximately €0.05–€0.10 each. We provide a detailed cost estimate during the consultation.
→Can the chatbot handle Dutch?
Yes. Our AI chatbots support Dutch, English, and multiple other languages. They detect the customer's language automatically and respond fluently.
→How long does implementation take?
A standard setup (API configuration + basic chatbot + CRM integration) takes 2–4 weeks. More complex setups with AI chatbots, commerce integration, and custom workflows may take 4–8 weeks.
Your customers are already on WhatsApp
Book Your Free WhatsApp Consultation
We review your current customer communication, identify the highest-impact WhatsApp automation opportunities, and show you exactly what a WhatsApp Business API setup would look like — with a clear cost and ROI estimate.
Book Free WhatsApp ConsultationFor businesses in the Netherlands. Current onboarding capacity: Q2 2026. Questions? Email info@codehunterlab.com